IMPACT YOU’LL MAKE: 

As a Senior Operations Engineer in the Infrastructure and Operations team, you will lead our backup and storage solutions.  Primary efforts will be around improving backup/restore capabilities, ensuring that we have automated testing, reporting health of backups and compliance with regulatory agencies.  Understanding of modern ransomware solutions and opportunities to improve security measures.  Candidate should have a strong Commvault understanding and disaster recovery experience.  Other skills that are beneficial to the role are a working knowledge of storage capabilities in Pure and automation efforts with Terraform.  Applicants should have a good understanding of ITIL practices and ADO (Azure DevOps) Kanban workflows.  

Work location: Remote work within TX, GA, WA, AZ, SC, OR and ID

WHAT YOU’LL DO: 

• Deploy with a Security-First Approach: Integrate security into every product and service deployment, ensuring that each update and change is fortified against potential threats. 

• Support Diverse Infrastructure: Manage and deploy bi-modal and hybrid infrastructures, tailoring solutions to meet the specific needs of BECU’s business and technology customers. 

• Share Your Expertise: Act as a trusted advisor by providing technical guidance and support to product teams and peers. Share your knowledge and insights with your team and the broader engineering community. 

• Stay Current with Industry Trends: Participate in conferences, training, and communities of practice to keep your skills sharp and aligned with the latest industry standards and organizational patterns. 

• Optimize System Reliability: Analyze telemetry data to identify gaps and enhance coverage, reducing outages and speeding up resolution times to ensure the highest levels of reliability and availability. 

• Design and Diagram: Create and maintain architecture and dataflow diagrams that clearly represent your team’s products, including frameworks, protocols, and external dependencies. 

• Automate and Innovate: Use your knowledge of scripting languages and modern software methodologies to develop, manage, and automate services and processes, driving efficiency across the board. 

• Collaborate and Improve: Work closely with your team to implement best practices for software and systems, ensuring that solutions meet customer and business needs with minimal rework. 

• Enhance Security: Regularly analyze security metrics, vendor announcements, and threat intelligence to proactively address vulnerabilities and mitigate risks. 

• Mentor and Guide: Share your knowledge with junior team members, helping them navigate and understand BECU’s complex platforms and systems. 

• Resolve Issues Proactively: Remediate system configurations, vulnerabilities, and risks based on assigned priorities, ensuring that our systems are always secure and up to date. 

• On-call support rotations to provide 24 x 7 coverage  

This is not just about ticking off tasks on a list. It is about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered. 

WHAT YOU’LL GAIN: 

• Professional Development: Opportunities to expand your expertise in innovative technology and infrastructure, while taking on new challenges that propel your career forward. 

• Meaningful Impact: A role where your technical contributions directly enhance the security, reliability, and overall performance of BECU’s systems. 

• Collaborative Culture: Join a team that values collaboration, knowledge-sharing, and continuous improvement, where your ideas and input are not only welcomed but also acted upon. 

• Leadership Opportunities: Build your leadership skills by mentoring others and driving best practices across the organization. 

QUALIFICATIONS: 

Minimum Qualifications: 

• Bachelor’s degree in computer science or related discipline, or equivalent work experience required. 

• Minimum 5 years of related functional experience required. Experience in one or more of the following disciplines required: Cloud Computing, Unified Communications, Virtualization, Web and Application Development, Infrastructure Services: Enterprise Maintenance and Support, Infrastructure Support 

• Technical focus in two or more of the following disciplines required: IaaS/PaaS, SaaS, Hypervisor, Enterprise SANs, Backups, Operating Systems, Hardware Solutions, Infrastructure-as-Code, or other modern enterprise infrastructure systems. 

Desired Qualifications: 

• Any certification in hypervisor and Cloud Technologies 

• Demonstrated experience designing, configuring, maintaining, and troubleshooting products, services, and complex systems to production in a team environment.  

• Demonstrated experience using ITIL, traditional infrastructure and service management and modern software delivery practices, end-to-end automation concepts, and how to leverage tools to achieve these goals. 

• Proficient in how to troubleshoot, monitor, integrate, configure, and administer SaaS applications and/or internal platforms for BECU's use preferred. 

• Previous experience using two or more scripting languages (Ex. PowerShell, Python, Terraform) with optimizing and debugging preferred. 

• Proficient with agile methodologies and lean principles (e.g., Scrum, Kanban, Demos, Retrospective, etc.) required. 

• Proficient implementing security in a multi-tiered application required. Knowledge of more complex security methods preferred. 

JOIN THE JOURNEY: 

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions do not just fill a role, but fuel the growth and success of BECU? This is more than a job – it is a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. 

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let us achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney