The Fraud Intelligence Analyst is responsible for providing support for the assessment of emerging fraud trends, recognition of external threats, and the remediation to reduce fraud exposure. This person will work closely with other business units and third-party providers to implement remediation strategies. The role leverages a combination of fraud/investigations domain experience with analytic expertise, to provide timely and actionable business intelligence to Fraud Intelligence leadership.
- Perform all responsibilities in accordance with BECU Competencies, compliance, regulatory and Information Protection requirements.
- Assist in the creation and maintenance of dashboards and reporting to manage fraud performance.
- Monitor fraud activity across all product types and channels to identify trends.
- Provide analysis and statistical problem solving by utilizing a knowledge of the practices, procedures, and principles of performance analysis (trending, root cause and gap analysis).
- Interprets trend analytics based on a broad variety of data sources to identify and work with manager to implement solutions to remediate fraud exposure.
- Identify and analyze new data sources to find novel patterns, and continually refine our fraud monitoring, detection, and mitigation processes.
- Provide timely updates to Fraud Intelligence Manager regarding fraud trends and vendor tool performance.
- Work closely with fraud detection vendors, Product, Digital, and Fraud Governance peers on tool performance and enhancements to rules/models in order to increase fraud detection accuracy.
- Accountable to adhere to fraud key performance measures/indicators.
- Participate in discussions with key internal and external partners to determine the best value-added use of fraud solution enhancements and provide support for their implementation.
- Participate in fraud calibration sessions to review potential and existing fraud loss issues, identify root causes, discuss possible process-based and information-based mitigation tools, and work with various process, channel, and technology owners to drive solutions to remediate them.
- Provide on-going tracking and monitoring of performance of the fraud models and tools.
- Perform additional duties, as assigned.
- Bachelors’ degree in business administration, statistics, related field or equivalent work or educational experience required.
- Minimum of two years of experience in fraud investigations and analysis, conducting forensic analyses on large, disparate data sets to detect and investigate anomalies, developing actionable insights, developing strategy, or equivalent work or educational experience required.
- Experience specifically detecting and analyzing fraud, abuse, or other unlawful activity in a large-scale financial system, identity system, advertising platform, and/or comparable environment is strongly preferred.
- Excellent verbal and written communication, and presentations skills to include the ability to explain findings and recommendations clearly and succinctly to a diverse array of audiences.
- Certified Fraud Examiner (CFE) or equivalent fraud certification preferred.
- Proficient PC skills (MS Office), working knowledge of reporting software and database querying tools, and the ability to learn new software.
- Good project management skills.
- Full time hours required with additional hours as necessary.