Are you interested in working for a purpose-driven organization that is owned by, and accountable to, its members—not its shareholders? Where you can collaborate with teams that help deliver products and services to over 1.3 million members? Then read on—BECU might just be the right fit for you.

BECU is a national leader among financial institutions. With over $29 billion in assets, we’re among the largest credit unions in the nation. We’ve been in business for over 86 years, serving the financial well-being of our community and helping our members achieve life-long financial goals.

Here’s what else sets us apart:

• Our members-first ethos.
• Unique benefits, perks and workplace culture.
• Philanthropy and community involvement.
• Remote, flexible and hybrid work opportunities.

As the nation's largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members' financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There's never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

SUMMARY

The Fraud Administration and Oversight Manager role is responsible for the administration of second line governance and oversight programs.  The role assists in cross-functional detection and mitigation of areas of fraud exposure through administration of fraud risk assessment programs and providing support to business units and guidance on first line controls to mitigate fraud risk. This role develops a comprehensive understanding of the organization’s products and services, to implement strategies to remediate gaps in fraud controls.  The Fraud Administration and Oversight Manager develops and manages the framework of the Fraud Governance Risk Assessment (FGRA) for new and existing products and services.  FGRA program oversight includes driving awareness, adoption and execution, and ensures material fraud risks are proactively identified, properly documented, reported, and appropriately resolved.

RESPONSIBILITIES

• Perform all responsibilities in accordance with BECU Competencies, compliance, regulatory and Information Protection requirements.
• Maintain a thorough understanding of new and existing programs, products, and services, across the organization in order to fully understand organizational fraud risk and to identify new threats and opportunities.
• Cultivate business relationships across the organization, including interactions with executive management team, process managers, and relevant committees.
• Facilitate various BECU Council meetings related to governance, mitigation, and management of fraud and operational risk.
• Participate in various BECU Committee meetings related to governance, mitigation, and management of fraud and operational risk.
• Accountable for the development and maintenance of Fraud policy, standards, and guidelines, along with the facilitation of risk appetite and associated limits.
• Responsible for ensuring various first-line product, channel, servicing, and fulfillment functions. Create, document, and execute appropriate processes, procedures, controls, and training relative to mitigation and management of fraud and operational risk.
• Leads the annual review process of all fraud policies and standards to ensure they are current and obtain appropriate Management and Board committee approvals.
• Develops and oversees a Fraud Quality Assurance/Quality Control testing program that ensures adequacy of controls and proper compliance with BECU’s governance framework.
• Assists with assessment of current threat events and recommend remediation protocols via administration and oversight processes.      
• Establishes and maintains a process to administer the Fraud Governance Risk Assessment (FGRA) program, which assesses, monitors, and reports on the fraud risk profile of the Credit Union.  Issues appropriate findings and recommendations in accordance with the Credit Union’s Enterprise Control Deficiencies Management Guideline. Ensures the first line functions create, document, and execute agent desktop procedures via the oversight processes.
• Challenge and contribute ideas and concepts related to control opportunities and enhancements.
• Maintain a comprehensive understanding of existing and emerging fraud risks and risk management processes.
• Participates in root-cause analysis, direct event management/escalation, and risk governance. Maintain strong comprehension of root-cause analysis skills, industry related information and trends.
• Works closely with the leadership to develop overall fraud strategy for the organization as well as achieve necessarily milestones as defined by the organizations fraud maturity model.
• Perform additional duties, as assigned.

QUALIFICATIONS

• Bachelors’ degree in business, criminal justice or equivalent work or educational experience required.  Advanced degree preferred.
• Minimum of five years’ experience in fraud risk investigative, governance, or management experience (or related risk management/audit/compliance roles).  Experience in operational risk management and policy/procedure development required; eight or more years preferred.
• Certified as CFE (Certified Fraud Examiner) preferred.
• Excellent ability to work collaboratively and successfully with multiple business units required.
• Excellent verbal and written communication skills to effectively communicate and provide customer service required.
• Excellent conceptual, organizational and project management skills required.
• Ability to effectively travel to multiple locations during the day.
• Full time hours required, with additional hours as necessary.

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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